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Working Together

Frequently Asked Questions

We’re Here to Help

Does this replace the Wi-Fi in my house?

No. The Hotspot uses your existing Internet (via WiFi or Ethernet) to deliver the data packets sent by devices.

What is a Proof-of-Coverage (PoC) Challenge?

A Challenge requires a small group of hotspots to prove that they are in the location that they say they are. If they truly are there and online, and within radio distance of each other, then they can hear the "call" and respond as a witness to validate their position.

How do I earn Helium?

Once deployed via the Helium Wallet and fully synced, there are five ways your Hotspot earns HNT. You can find a full list here:

How much Helium can I earn?

Hotspot earnings are imprecise and hard to predict for many reasons. Primarily this is due to the number of variables that account for HNT earnings at any given time. We help you achieve better coverage, which yields more HNT.

What devices can use the network?

Anything that sends data via LoRaWAN. This means everything from vending machines, to e-scooters, to tracking packages out for delivery.

Is there a limit to the number of hotspots per city?

There is no hard cap on the number of Hotspots per city. More coverage per city will encourage more usage.

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